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Delete your account and data

How to have your account and data deleted, and what we store.

There's no delete button in the dashboard. Tap the chat bubble and we'll delete your account and data for you.

How to request deletion

  1. Cancel any active subscription first. See Cancel your subscription.

  2. Tap the chat bubble and ask us to delete your account.

  3. We'll confirm once it's done.

What we store

  • Account details: your name, email and business information.

  • Call records: caller numbers, transcripts and recordings.

  • Caller details: names, numbers and emails Jodie collects.

  • Training: FAQs, documents and website content.

  • Billing: handled by Paddle, our payment provider.

After you cancel

  • Your account stays open until your billing period ends.

  • Then Jodie stops answering.

  • Your Jodie number is removed after 28 days of inactivity.

  • Your data stays until you ask us to delete it.

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