Rules tell Jodie what to do, and what not to do, on your calls.
Open: app.heyjodie.com/rules
Examples
"Don't quote prices. Take a message instead."
"Never promise a time. Say we'll call back to arrange it."
"Treat no heating with young kids as an emergency."
If Jodie doesn't know something, she takes a message. She won't make up an answer.
Prefer to chat? Tell the Assistant your rule and approve the change.