Send the calls you can't take on your landline to Jodie. You keep your number.
Find your Jodie number under Your Agents Number on your dashboard.
Easiest: email your provider
Copy this email. Fill in the bits in brackets. Send it to your landline provider.
Subject: Call forwarding request for [YOUR LANDLINE NUMBER]
Hi,
Please set up call forwarding on my landline, [YOUR LANDLINE NUMBER].
During my working hours ([YOUR WORKING HOURS, e.g. Monday to Friday, 8am to 6pm]): forward calls to [YOUR JODIE NUMBER] if they're not answered within 15 seconds.
Outside those hours: forward all calls straight to [YOUR JODIE NUMBER].
Please let me know if there's a charge, and confirm once it's set up.
Thanks,
[YOUR NAME]
Or do it yourself
Open app.heyjodie.com/call-forwarding, pick Canada, Landline and your provider, then dial the code from your landline.
Turn off forwarding
Ask your provider, or use the off code shown at app.heyjodie.com/call-forwarding.
Test it
Call your landline from another phone. Don't answer. Jodie should pick up, and the call shows in app.heyjodie.com/calls.
Need help? Tap the chat bubble.
