Use a business phone system like RingCentral, 8x8, Vonage or Teams? Send unanswered calls to Jodie from your phone system's settings. No dialler codes needed.
Set it up
Get your Jodie number. It's under Your Agents Number on your dashboard. Copy it.
Log in to your phone system. Open the website or app where you manage your phone settings.
Find the forwarding setting. Look for Call Forwarding, Call Routing or Unanswered Calls.
Paste your Jodie number. Set it to forward after about 15 seconds (3 to 4 rings).
Save.
Where to find it on popular systems
RingCentral: Phone System > Call Handling & Forwarding
8x8: Call Forwarding in your user settings
Vonage: Extensions > pick your extension > Call Forwarding
Microsoft Teams: Settings > Calls > Call forwarding
Zoom Phone: Settings > Call Handling
Don't see your system? Look for "call forwarding" or "call routing". Most systems let you forward to an outside number.
Jodie reading back the wrong number?
Phone systems sometimes show your own number to Jodie. See Jodie confirms the wrong phone number.
Test it
Ring your business number from another phone. Don't answer. Jodie should pick up, and the call shows in app.heyjodie.com/calls.
Need help? Tap the chat bubble.