Fastest fix: tell the Assistant
Open the call in app.heyjodie.com/calls. Tell the Assistant what Jodie should have said. It suggests the change. You approve it.
Wrong info from your website
Find the item with the wrong information.
Click Edit, fix it and Save.
Wrong info in an FAQ
Open app.heyjodie.com/faqs, edit the answer and save.
Jodie made something up
Add an FAQ that answers it directly. For example:
Question: "Do you fit air conditioning?"
Answer: "No, we don't. We do heating and plumbing."
Jodie uses your FAQs before guessing, so this is the quickest way to stop it.
How fast do changes work?
Straight away. The next call uses your update.