Plans: Professional and Premium
Jodie puts the callers you choose straight through to you or your team.
When Jodie transfers
The caller asks for a real person. "Could I speak to someone please?"
It's an emergency. A burst pipe, a lockout, no power.
Set it up
Turn on transfers.
Add the number calls should go to.
Pick when Jodie should transfer.
Save.
Prefer to chat? Ask the Assistant, for example "Put emergency calls through to my mobile."
Not transferring?
Check the transfer number is right and at least one scenario is on.