Skip to main content

Booking System Setup

Set up Jodie to automatically offer booking links to customers who want to schedule appointments.

Max Feller avatar
Written by Max Feller
Updated over 4 months ago

How to Set It Up

  1. Go to Settings > Bookings

  2. Turn on the Booking System toggle

  3. Click Edit next to "Booking Link"

  4. Add your booking URL (like your Calendly or booking page link)

  5. Save

That's it! Your booking system is now active.

How It Works

When customers ask about booking appointments, Jodie will automatically offer to send them your booking link via SMS.

They then can click it and book an appointment.

Example conversation:

  • Customer: "Can I schedule an appointment?"

  • Jodie: "I can send you our booking link via text message. Would you like me to do that?"

  • Customer agrees β†’ Jodie sends the SMS with your booking link

What You Need

  • A working booking system (Calendly, Acuity, Square Appointments, etc.)

    • Make sure you include the https ie https://calendly.com/booking-url

  • The direct URL to your booking page

    • Note: you can also direct them to a whatsapp URL is that is your preferred way to book in

Common Issues

System shows as "Inactive"? Make sure you've turned on the toggle and added a booking URL.

Customers not getting the SMS? Check that they provided a phone number and your booking link works.

That's all there is to it! Jodie handles the rest automatically.

Did this answer your question?